Request to Stop or Transfer Water Service

If you need to start new service within the next 48 hours, call (813) 272-6680.
Request

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Overview

Request to stop your water service, or transfer your account to a new address.

Fees

  • If transferring, we will make a decision on fees on a case-by-case basis depending on services required at the location(s)
  • Call for further information on fees (813) 272-6680

Things To Consider

The following are need for:

  • Transferring Service

    • Last four digits of Social Security number
    • Contact phone number
    • Email address (optional)
  • Stopping Service

    • Last four digits of Social Security number
    • Contact phone number
    • Mailing address for final bill

How To

You can request to stop or transfer your water service the following ways:

  1. Phone our Customer Service Center at (813) 272-6680 or the TTY Line at (800) 955-8770

  2. In person at one of our Customer Service Centers:

  3. Online
    • Click the Request button

Get Help

Department
Email
Phone
(813) 272-6680

Get Started